Visiting our hospitals
If you are visiting a family member or friend, please read the following information to help our patients, staff and visitors stay safe.
Mask requirements for staff and patients at hospitals are changing in response to climbing COVID-19 case numbers in the community.
From 12.00am Monday 20 November 2023, at a minimum surgical masks will be:
- recommended for all visitors in all clinical areas
- required for all visitors in high-risk clinical areas. Masks are required when entering clinical areas accommodating inpatients who are transplant recipients or who are receiving chemotherapy. Masks are required for visitors entering these high-risk areas at Fiona Stanley Hospital:
- Wards 7C and 7D
- Cancer Centre and Day Medical Procedure Unit
- Ward 5C, inpatient and outpatient dialysis
- Intensive Care Unit and Neonatal Intensive Care Unit
- Advanced heart and lung clinic.
Surgical masks are provided on request within the hospital.
In addition to the above advice, please follow the guidelines below to keep our vulnerable patients as safe as possible.
- Stay home if you are unwell.
- It is still recommended to have only two visitors at a patient’s bedside.
- Rapid antigen tests (RATs) are a quick and effective way to test for COVID-19. Consider doing one before you visit a hospital or health service.
- Practise good hand hygiene.
- Keeping a 1.5 m distance from others.
- Make sure you’re up to date with your COVID-19 vaccinations.
Visiting a COVID-19 positive patient
Approval to visit a COVID-19 positive patient is managed on a case-by-case basis by the treating medical team and nursing unit manager. Visitors will be advised how to safely put on and remove personal protective equipment.
See visiting times
Visiting hours are from 8am to 8pm on most wards.
Before visiting, please phone the Fiona Stanley Hospital Helpdesk on 6152 2222 to check visiting hours for the specific ward you are visiting. These areas include:
- Intensive Care Unit
- Maternity ward
- Neonatal ward
- Paediatric ward
- Ward 7D – visiting hours are 10:00am – 8:00pm, 7 days a week. Visitors are restricted to 2 people per day per patient, and no children under the age of 12. N95 masks must be worn at all times.
See our site map and floor plans (PDF 1MB).
Based adjacent to Fiona Stanley Hospital, the Medihotel offers a range of nursing and medical led services to patients aged 18 years and older, including support for patients who no longer require tertiary level care.
Visiting hours are 8:00am to 8:00pm daily.
If you are visiting:
- between 8:00am and 6:00pm, please access the Medihotel via the ground floor foyer of the Aegis Health building, located at 5 Bedbrook Row, Murdoch and take the lift to ward M6 or M7. Visitors arriving at the main Fiona Stanley Hospital reception between will be given directions to the Medihotel.
- between 6:00pm and 8:00pm, please call the Fiona Stanley Hospital Helpdesk on 6152 2222 and advise you are here to visit a Medihotel patient. The Helpdesk will then advise you how to access the building.
See the Medihotel street map (PDF 313KB) and site map (PDF 252MB).
Visiting hours are from 8am to 8pm unless otherwise determined in a patient's treatment support and discharge plan.
Before visiting, please phone Cockburn Health main reception on 6171 4800 to check the visiting hours for the specific ward you are visiting.
View the Cockburn Health street map (PDF 290KB) and Cockburn Health site map (PDF 236KB).
Visiting hours are from 8am to 8pm on most wards.
Before visiting, please phone the Fremantle Hospital switchboard on 9431 3333 to check visiting hours for the specific ward you are visiting.
View the Fremantle Hospital map (PDF 675KB).
Other important information for visitors
All visitors are expected to behave in a manner appropriate to the wellbeing of all patients and our staff.
Children under the age of 12 must be supervised at all times.
Smoking, alcohol and illicit drugs are not permitted
Patients, visitors and staff are not permitted to smoke anywhere on the Fiona Stanley or Fremantle hospital sites.
We ask patients and visitors respect our smoke-free campus and not smoke at our hospital.
Alcohol and illicit drugs are not permitted in Fiona Stanley or Fremantle hospitals, nor any other health service campus.
About mobile devices, photography and recording
Patients and visitors may use mobile phones, but please do not use them:
- during clinical assessments
- if a sign advises mobile phones are not to be used.
The use of cameras and recording devices, including mobile phones, is strictly prohibited in some areas. Please comply with the signs displayed.
When using cameras in other areas of the hospital, please respect staff and other patients who may refuse to be photographed or recorded.
All electronic devices must be checked and tagged by our hospital staff before plugging them into the electrical sockets in your room. Please ask staff for assistance.
Latex balloons are not permitted in our hospitals
Some staff and patients in our hospitals experience severe allergic (anaphylactic) reactions to latex.
For their safety please do not bring latex balloons onto the hospital site.
Can't find the information you are looking for?
Learn about coming to Fiona Stanley Hospital or coming to Fremantle Hospital.