Patient and Family Liaison Service

The Patient and Family Liaison Service is here to listen and help patients, family and carers who use our services across Fiona Stanley and Fremantle hospitals.

Your feedback is valued and the service can:

• provide support
• help you share your feedback
• provide advocacy and information
• explain patient rights.

Sharing your feedback

All feedback (compliments, suggestions, concerns and complaints) is welcome and can be provided by:

• phone
• email
• in person
• in writing
• via the hospital website.

See how to share your feedback with us.

Contact us

Fiona Stanley Hospital

Main hospital building, ground floor near information/reception desk – see the Fiona Stanley Hospital map (PDF 1MB)
Postal address: Locked Bag 100, Palmyra DC WA 6961
Opening hours: 8.30am to 4.30pm, Monday to Friday

Phone: 6152 4013
Email feedback about Fiona Stanley Hospital

Fremantle Hospital

Level 5, B Block, Alma Street – see the Fremantle Hospital map (PDF 675KB)
Opening hours: 8.30am to 4.30pm, Monday to Friday
Postal address: PO Box 480, Fremantle WA 6959

Phone: 9431 2787
Email feedback about Fremantle Hospital

More information

• Consumer Advisory Council
• Health Consumers’ Council WA (HCC) (external site)
• Health and Disability Services Complaints Office (HaDSCO) (external site)
• Office of the Chief Psychiatrist (OCP) (external site)
• Western Australian Ombudsman (external site)