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Advice on how to access COVID-19 critical supplies

Advice on how to access COVID-19 critical supplies

It is imperative that personal protective equipment (PPE) is available to meet the needs of essential services across the State. 

State agencies must procure PPE through the Department of Health in accordance with the procedure outlined below, and continue to comply with General Procurement Direction: 2022/03, which covers the procurement of COVID-19 critical supplies. 

So that COVID-19 critical supplies held by the WA Government is available for priority groups, all requests to Health Support Services (HSS) will be reviewed and evaluated by a multi-agency governance body, based on availability of supply and the risk of a COVID-19 outbreak.

Request process

To request COVID-19 critical supply to respond to an outbreak or after having exhausted the primary request pathway:

You will be advised if your request has been approved or unsuccessful.

Requestors should note:

  • there is a cost associated with the provision and distribution of COVID-19 critical supplies from the WA Government. Estimated costs will be provided as part of the request process.
  • there will be no stock returns or refunds.

Primary request pathway for COVID-19 critical supplies, by category of organisation

Organisation category Primary COVID-19 critical supplies request pathway
Primary care providers, including GPs and General Practice Respiratory Clinics Follow PPE order form/ requests instructions on the WA Primary Health Alliance (WAPHA) website.
WA Health contracted partners Email the completed COVID-19 critical supply request form (PDF 342KB) to HSS.CovidCriticalSupply@health.wa.gov.au
Private hospital providers

Contact your usual supplier in the first instance.

If the usual supplier can’t deliver, email the completed COVID-19 critical supply request form to HSS.CovidCriticalSupply@health.wa.gov.au
Disability service providers Send an email request demonstrating evidence of need to the Commonwealth Government at NDISCOVIDPPE@health.gov.au
Other WA Government agencies, including WA Police, the Departments of Education, Fire and Emergency Services, Justice, and Communities, government trading enterprises and third party providers

Email the completed COVID-19 critical supply request form to HSS.CovidCriticalSupply@health.wa.gov.au
Aboriginal community health organisations Follow PPE order form/ requests instructions on the WA Primary Health Alliance (WAPHA) website.
Last reviewed: 27-06-2023
wa.gov.au